Privacy Policy

At Brothers Agri Farms, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase products from us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide a better shopping experience and to improve our services. The information we may collect includes:

• Personal Information: When you place an order, create an account, or sign up for our newsletter, we may collect information such as your name, email address, mailing address, phone number, and payment information.
• Non-Personal Information: We may also collect non-personal data like your IP address, browser type, device information, and pages you visit on our site to help improve user experience.

2. How We Use Your Information

The personal information we collect may be used in the following ways:

• Order Processing: To fulfill your orders, process payments, and deliver products to you.
• Customer Support: To respond to your inquiries, requests, or complaints.
• Marketing & Communication: To send you promotional emails, offers, and updates if you have opted in. You can opt out at any time.
• Website Improvement: To understand how customers use our site and improve its design, functionality, and content.

3. How We Protect Your Information

At Brothers Agri Farms, safeguarding your personal information is a top priority. We use secure servers and encryption technologies to protect your data during transactions and while it is stored on our systems. Only authorized personnel have access to your personal information, and we regularly update our security practices to prevent unauthorized access, data breaches, and other threats.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track your activity on our site, and gather data to personalize your experience. You can adjust your browser settings to disable cookies if you prefer, but please note that some website features may not function properly without them.

5. Third-Party Disclosure

We do not sell, trade, or share your personal information with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your personal information if required by law, such as in response to legal requests or to protect our rights and safety.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience. Please note that once you leave our website, we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

As a customer, you have certain rights regarding the personal information we collect:

• Access & Update: You can access, update, or correct your personal information at any time by logging into your account.
• Opt-Out: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any promotional email or by contacting us directly.
• Delete Your Data: You may request that we delete your personal information from our systems, subject to any legal requirements for data retention.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or store personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you of significant updates via email or a prominent notice on our website. By continuing to use our website after these changes, you acknowledge and accept the updated Privacy Policy.